Returns & Exchanges
At OKS GEAR, we want you to be completely satisfied with your purchase. If your new gear doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they are protected during transit back to our warehouse.
- 3.Label and Ship
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.